contact:
info@kwetu.co.uk
07989 387 319
we offer free delivery on everything to UK mainland
orders
Orders can be placed online through this website. We use PayPal to process payments although you will also be given the option to use a credit or debit card if you do not have a PayPal account.
Click on the "add to basket" button to add something to your cart, which will take you to the PayPal site, where you can either pay or continue shopping.
To view your basket, amend its contents or to check out and pay click on "view cart/check out" .
You will receive an order confirmation from PayPal when you pay, and we will email you when your product is dispatched, or to arrange delivery date for larger items.
Please get in touch if you would rather pay by cheque or in person. You can email us or call Jennie on 07989 387 319.
delivery
We offer FREE DELIVERY on all of our products.
Smaller items will be sent by Royal Mail standard delivery, typically taking 3-5 working days. If you require your item urgently then please call us on 07989 387 319.
Furniture is usually dispatched by courier, taking 7-21 days from the point of order. We will arrange a date that is convenient to you, although someone will need to be home to receive the order.
Beds, day beds and picnic-style tables are flat packed and require some basic assembly. We are happy to assemble it for you if you live in the London area, otherwise we supply basic instructions, which require a little patience and common sense, and possibly a spanner (not included) and a rubber mallet (not included). We are also happy to help out over the phone.
We are a small company with limited resources, and delivery may sometimes take longer than expected. You can contact us via e-mail or on 07989 387 319.
refunds and returns
If your item is faulty contact us by email or on 07989 387 319 within 7 days of receiving your item so that we can arrange a replacement.
We hope you will be more than satisfied with your purchases, but If you are unhappy for any reason, then please contact us by email and we will arrange a refund. Please note that non-faulty items will be returned at the buyer's expense.
contact:
e-mail: info@kwetu.co.uk
tel: 07989 387 319
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